Travel Vaccination Service

About

The Сustomer is a leading holiday vaccine supplier with a mission to take the stress out of getting your holiday vaccines. With licensed clinics across the nation, and same-day appointments available within an hour, you can be holiday ready in less than 24 hours. 

Challenges

Our Сlient wanted to turn his idea into a modern digital product. In order to meet the Сustomer’s business goals we’ve divided the project implementation into two digital solutions: 

• a public website for patients;
• a complete clinical system for full cycle clinic management;

After a primary discussion we set a list of key requirements:

for a website:

• give easy access to recommended vaccinations info for worldwide destinations;
• provide a complete user guide on vaccines;
• provide tools for continuous SEO optimization for site administrators;
• allow easy clinic search and appointment booking;

for a clinical system:

a system for managing the routines of the vaccination clinic with the features:

• appointment management;
• stock handling;
• clinician consultation via chat and legal directions document chat or web request);

Solutions

To successfully implement the required features and create the product, our team has chosen the following technical steps:

for the public website:

• to build a mobile-friendly platform from scratch;
• to create a CMS system with SEO built-in tools;
• to provide Google maps integration for convenient clinic search;
• to implement an appointment booking feature;

for the clinical system:

• to create a variety of prototype alternatives to choose an optimal UX flow;
• to create a scheduler for appointment management;
• to add a treatment management system with patient history and other details;
• provide access to clinician consultation chat;
• set a user action system log for CQC compliance;

Results

We have successfully created two connected products (a public website and a clinical system). The products' functionality lets the company successfully manage the requests from users who want to have a vaccination (such as before a trip to a foreign country). The website provides general information about vaccines and vaccinations and helps users to book an appointment at a comfortable time and location.

UKAD provided a solid tool for running a clinic, which hopefully yields many partners collaborating with our Сlient and giving dividends.

Technology stack

Technologies

Integration