Transforming Ad-Hoc Logistics

About

Fraktus, a leading shipping company from Stockholm, is at the forefront of modernizing the shipping industry. They aim to provide fast, cost-effective, and environmentally safe delivery services. Their commitment to digitization and technological advancements drives their mission to create freight solutions for a better future, benefiting customers, society, and humanity. Fraktus sought UKAD to develop an innovative platform, the "Adhoc System," to handle non-standard cargo deliveries, uniting customers and delivery operators in one system for better prices, services, and operational efficiencies.

Challenge

Fraktus needed a dedicated application to manage their ad-hoc requests and bookings efficiently. The platform had to address several unique requirements:

1. Speed: Inquiries needed to be processed quickly to meet customer expectations.
2. Clarity: Delivery companies had to clearly differentiate between ad-hoc and standard requests.
3. Transparency: Customers required a clear understanding of delivery terms.

Moreover, the solution had to integrate with Fraktus's existing server infrastructure, showcasing our flexibility in supporting and advancing pre-existing systems.

Solution

We began the project with comprehensive business analysis and prototyping, ensuring a tailored approach to Fraktus's needs. The "Adhoc System" was developed as a completely headless implementation based on Vue.js and API calls, highlighting our expertise in Vue.js development. The system includes:

1. User Dashboard: A simple, user-friendly interface where customers can create ad-hoc requests for quotations, specifying conditions such as shipment readiness or planned deliveries. This approach ensures quick and easy request submissions with minimal clicks.

2. Admin Dashboard: A similar yet functionally distinct interface for administrators, featuring:

   • Three tabs: New, Booked, and All requests.
   • Editable request information: number and weight of goods, delivery time options.
   • Filters: date of creation, type, transport mode, and status (new, booked, canceled).

The heart of this logistics solution lies in the options within the request, with which users interact. Despite being part of a complex business system, it remains user-friendly, taking only a few clicks to create a request. You can see how comfortable and clear this process is through the following video:

The clear and straightforward design helps manage requests efficiently without the need for sophisticated management tools.

Result

The "Adhoc System" successfully streamlined Fraktus's ad-hoc cargo delivery process, providing the following benefits:

1. Improved Efficiency: Faster processing of ad-hoc requests, reducing wait times for customers.
2. Enhanced Clarity: Clear separation between ad-hoc and standard requests, ensuring smooth operations for delivery companies.
3. Increased Transparency: Customers have a clear understanding of delivery terms, enhancing their overall experience.

Additionally, our flexibility in utilizing Fraktus's existing infrastructure demonstrated our ability to support and advance pre-existing solutions seamlessly. Post-delivery, UKAD continues to provide support, emphasizing the importance of post-production support as a critical part of our service offering.

Technology Stack