What an AI Assistant Does for Your Business

A custom AI assistant acts as a digital colleague or customer service agent. It understands your data, responds in natural language, and supports people across departments or customer touchpoints. 

 Where to apply:

  • Customer Support: Automate responses, resolve FAQs, and deliver consistent 24/7 service.

  • Sales and Marketing: Generate personalized offers, summarize leads, and analyze customer feedback.

  • eCommerce: Help shoppers find products, and track orders through a conversational interface.

  • Operations and Logistics: Retrieve order data, track deliveries, and automate reporting.

  • Finance: Answer inquiries about invoices, budgets, or policies using secure internal data.

  • HR and Internal Knowledge: Help employees access company policies, onboarding materials, and process guides.

  • Compliance and Quality: Assist teams in checking procedures and documenting regulatory steps.

  • Education and Training: Support learners with context-aware tutoring, reminders, and progress tracking.

Built with secure data handling and deep system integration, it becomes a reliable extension of your business.

Trusted by many companies

  • Kaffekapslen
  • Focus Nordic logo
  • Digizuite logo
  • AJ Produkter logo
  • Storyhouse Egmont logo
  • Target Aid logo
  • Ginza logo
  • Knowit logo
  • Scand Photo logo
  • Entitledto logo

Key Features of a Custom AI Assistant

Each AI assistant is designed around your data, systems, and workflows to deliver secure, context-aware, and practical support for real business use.
  • 01

    Context-Aware Intelligence

    We blend retrieval-augmented generation (RAG), GraphRAG, APIs, databases, assistant functions, and other AI systems with large language models to provide accurate responses based on verified company data.
  • 02

    Actionable AI Agents

    Built with OpenAI’s Agent Kit, assistants go beyond conversation to take real actions. They can trigger workflows, update systems, generate documents, or connect to APIs, becoming active participants in your business processes.
  • 03

    Enterprise-Grade Security

    Security and governance are central to every assistant we build. Data remains under your control with encrypted API access, role-based permissions, and deployment within your infrastructure or preferred cloud environment.
See how these capabilities work in practice

Why UKAD

A partner who understands your business goals and the technology behind AI
  • Award icon

    Microsoft Solution Partner in AI

    Recognized by Microsoft for expertise in Azure AI and data services, delivering secure and scalable AI implementations.

  • The trend up icon.

    Business-Driven Approach

    Every AI project starts with understanding your business processes, data, and goals to define a solution that delivers measurable impact.

  • Users icon

    Enterprise-Level Reliability

    More than 300 specialists, 20 years in software development, ISO 27001 certification, and a record of stable, long-term partnerships in Europe and the US.

Contact our AI experts

AI Assistant Development — our core expertise

We are AI Assistant Development company

How an AI Assistant Works

How Ai Assistant Works

How We Build Your AI Assistant

Development Scope And Timeline Tab
  • Pattern

    Every AI assistant project starts with understanding your goals, processes, and technology stack. Together, we define a clear scope, delivery plan, and technical approach. Most projects are completed within 4–10 weeks, depending on complexity and integrations.

  • Search Color
    Step 1

    Evaluate your use case

    We begin with a feasibility study to identify where AI can add measurable value to your process.

  • Color Icon Shield
    Step 2

    Configure secure integrations

    Our team connects your assistant to internal systems such as your data warehouse, knowledge base, CMS, and other business platforms.

  • Kickstart the delivery! | UKAD
    Step 3

    Build, test, and launch

    We design the interface, integrate models like GPT-5, and deploy your assistant securely within your infrastructure.

Book a discovery call
Running Costs And Infrastructure Tab
  • Pattern

    With usage-based models such as GPT-5, you pay only for what you use. Current pricing is approximately $1.25 per million input tokens and $10 per million output tokens, which means smaller requests typically cost only a few cents each. UKAD can deploy your AI assistant on your existing cloud or provide full infrastructure management for a smooth, scalable rollout.

  • Dollar + Bg
    Step 1

    Select your pricing model

    We help you compare model costs and choose the best option for your usage volume.

  • Server + Bg
    Step 2

    Hosting management

    Run your assistant on your infrastructure or let UKAD manage hosting, monitoring, and compliance end-to-end.

  • Maximize + Bg
    Step 3

    Monitor and scale

    Once live, we help you track usage and optimize performance as adoption grows.

Get a cost estimate

Considering an AI Assistant for Your Business?

See what our clients say about partnering with UKAD to develop software, fill gaps in their teams’ expertise, and create custom AI assistants.
  • AJ Produkter

    Read more about the case study AJ Produkter

    "The ecommerce platforms have expanded significantly in a short period, resulting in success for the company. A steady partner in this multiyear engagement, UKAD has provided consistent dedication and enthusiasm to the project."

    Paivi Wahlqvist
    Päivi Wahlqvist
    Head of E-Commerce
  • Whiteport

    Read more about the case study Whiteport

    "We've been working for five years and we never missed the deadline. I want to keep these guys forever working with me."

    Marten Angner | UKAD
    Mårten Angner
    UX-designer
  • ContentTap

    Read more about the case study ContentTap

    "The product has been a resounding success. UKAD’s openness complemented their collaborative and professional management style. Their dedication and responsiveness to the project were also noteworthy. Expect a team that provides quality work and is willing to take on any challenge."

    Alex Lehmberg
    Alex Lehmberg
    Startup CTO, software architect and developer
  • Scandinavian Photo

    Read more about the case study Scandinavian Photo

    "UKAD’s efforts have increased user engagement and improved conversion rates. The team demonstrates strong organizational skills and adheres to the project timeline meticulously. They have a clear understanding of the client's business needs, ensuring that goals are aligned."

    Oscar Levandowski Scandinavian photo company
    Oscar Levandowski
    Development Manager
  • Entitledto

    Read more about the case study Entitledto

    "The team at UKAD has widespread in-house expertise. Their ability to scale and adapt to changing projects makes them stand out. They will work weekends to ensure deadlines are met, and consistently go the extra mile."

     Dr. Phil Agulnik
    Dr. Phil Agulnik
    Founder
  • Ginza

    Read more about the case study Ginza

    "Prompt and helpful in software development projects. High skills in .Net and web development. Very professional."

     Johan Sävenstrand
    Johan Sävenstrand
    Ecommerce Manager & CTO
  • Electra

    Read more about the case study Electra

    "Satisfaction guaranteed - is definitely something that is fulfilled by the team we've worked with at UKAD. They are committed and eager to deliver a product that one can be proud of by close communication and tight debriefs - regardless of the distance."

    Norah Guzlander | UKAD
    Norah Guzlander
    Web Designer
  • Tangy Market

    Read more about the case study Tangy Market

    "No doubt, UKAD has a team of strong developers capable of performing very well. UKAD’s app is flawless, stable, and easy to use on any device. The team was able to create a unique trading experience and a new way to interact with music. The process was seamless between companies and the cooperation was executed smoothly."

    Olga Stern Tangy Market | UKAD
    Olga Stern
    Development Manager
  • "Through the years, UKAD has remained a reliable and competent software partner. Their work is technically sound, their project management is efficient, and their communication is fluid and thorough. The team excels at finding effective, customized solutions."

     Pontus Rosin
    Pontus Rosin
    Owner, Adeptic Technologies AB
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Get in touch

Need support with AI assistant development, integration, or tech analysis? Let’s talk.

Let’s Explore AI for Your Business

See how an AI assistant can enhance your operations and customer experience.

Start with a short discovery session with our developers to explore what’s possible for your company.

Request a demo
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AI Assistant Development - FAQ

Common questions about building, integrating, and scaling AI assistants.
  • A chatbot delivers scripted responses to predefined questions, while an AI assistant uses natural language processing and large language models to understand context, retrieve data, and perform actions. Unlike basic chatbots, a custom AI assistant can integrate with business systems, automate tasks, and provide adaptive, data-driven support.

  • Yes. Every assistant is tailored to your workflows, terminology, and business goals. Whether you need it for internal operations, customer service, or industry-specific automation, we adjust behavior, integrations, and tone to fit your exact needs. Our AI assistant development services are designed to adapt to diverse industries and processes.

  • An AI assistant can securely connect to a wide range of internal and external data systems, including CRMs, data warehouses, knowledge bases, and document repositories, through APIs and retrieval-augmented generation (RAG). Your data always stays within your environment, ensuring security across all AI assistant software integrations.

  • Most projects are completed within 4 to 10 weeks, depending on the number of integrations, workflow complexity, and model selection. We start with a discovery phase to define goals, data access, and measurable outcomes.

  • Yes. When properly implemented, large language models (LLMs) do not store or learn from your company data. In a retrieval-augmented generation (RAG) setup, your data remains within your secure environment and is only used temporarily to generate context for a single response. Neither OpenAI, Gemini, nor any other model provider gains access to or retains this information.

    At UKAD, we ensure all data transfers are encrypted, API access is protected by roles, and deployments can run entirely within your infrastructure for full governance and compliance.

  • Absolutely. We can deploy your AI assistant software within your preferred cloud or on-premise environment, ensuring full compliance with your IT, security, and access control policies.

  • With usage-based models like GPT-5, you only pay for what you use. Pricing starts at around $1.25 per million input tokens and $10 per million output tokens, so typical queries cost just a few cents. As your AI Developer Company, UKAD helps you select the most efficient configuration for your workload and budget.

  • We support GPT-5, GPT-4o, GPT-4.1, and other models such as Mistral, LLaMA, DeepSeek, and Gemini, depending on your performance, data sensitivity, and budget requirements. Our expert team helps you select the right model architecture for your AI-powered virtual assistant or automation use case.

  • Yes. AI assistants can connect to workflow automation tools such as n8n or internal APIs to trigger actions like sending notifications, updating records, or starting approval flows. These capabilities make AI assistant software an effective solution for automating business processes and reducing manual work.

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Our blog shares real-world advice on AI assistant development, LLM use cases, RAG pipelines, fine-tuning, and integrating AI with enterprise data systems.

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    Thinking about building an AI assistant but unsure what it actually involves or how much it might cost? This guide breaks it down in plain terms. You’ll learn what affects the price, how long development takes, and what technologies are involved. We’ll also look at hosting options, ongoing costs, and smart ways to keep your AI budget under control.

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