UKAD’s free Client Care: monitoring your application’s health, hassle-free

UKAD’s Client Care service is a free comprehensive solution designed to monitor your website or platform. It includes 24/7 performance tracking, SEO compliance checks, security management, and proactive issue resolution, ensuring your solution operates reliably, securely, and efficiently while enabling long-term success.

Performance monitoring involves continuously tracking essential metrics for your platform's stability and user experience. This process includes monitoring uptime to prevent unexpected outages, monitoring resource usage to avoid overloads, checking the validity of SSL certificates for secure connections, and ensuring the domain remains active to guarantee seamless user access.

We work on improving your website's technical parts to help it appear better in search engines. This includes checking your sitemap.xml file so that search engines can easily find your site, looking at your robots.txt file to manage what search engines can access, and reviewing the quality of your web pages. Our goal is to improve your content, structure, and information so your site performs well in search results.

UKAD prioritizes the security and reputation of your platform by monitoring for vulnerabilities and mitigating risks. We check spam databases to prevent your site from being flagged, perform blacklist status checks to ensure your platform maintains a trustworthy reputation, and conduct periodic security audits to identify and resolve potential threats proactively.

Automated alerts are a key feature of our Client Care program, designed to provide real-time notifications for potential issues. We integrate advanced alerting systems, such as dedicated Slack channels, which notify appropriate team members immediately when a problem arises. This allows our experts to act quickly, minimizing downtime and resolving issues efficiently.

We use a combination of industry-leading tools and self-developed systems to ensure robust monitoring and maintenance. Tools like Zabbix are employed for comprehensive system performance monitoring, while Ahrefs provides in-depth SEO analysis to maintain your platform’s technical and search engine compliance.

No, there is no additional cost for adding your website to UKAD’s monitoring base after it is released. This service is part of our standard package we provide to all our Clients. If your needs go beyond the included scope, we offer tailored agreements for extended services, ensuring your platform gets the level of care required.

When an issue is detected, our automated system alerts the relevant team members, who immediately assess the situation. Whether it’s a performance drop, security concern, or SEO discrepancy, our experts promptly resolve the problem. In cases requiring further improvements, we implement changes to prevent future occurrences, ensuring seamless platform functionality.

Yes, UKAD’s Client Care includes scalability monitoring to help your platform grow in tandem with your business needs. We track system resources and traffic patterns to ensure your infrastructure can handle increased demand without compromising performance. If necessary, we provide recommendations or implement updates to prepare your platform for future growth.